Shipping Policy

We’re Boysense, and we’re excited to get your items in your hands! While we share your enthusiasm for a speedy delivery, we believe in being upfront and professional about the logistics. This section details the precise timelines and protocols that govern how your order moves from our system to your doorstep.
I. Order Processing Timelines (Fulfillment Phase)

All standard orders require a mandatory internal processing period before they are officially dispatched to the carrier.

Standard Delivery: 2 to 5 business days. Time required for order confirmation, picking, quality checks, secure packaging and delivery.
Business Days: Monday through Saturday. Excluding Sundays and all recognized U.S. federal holidays.
Daily Cut-Off: 7:00 PM Eastern Standard Time (EST). Orders placed after this time are queued for processing the next business day.
Weekend Orders: Processed starting the following Monday.

⚙️ Specialized Order Processing RequirementsCertain product types necessitate an extended handling time:Customization: Orders involving custom prints, personalized designs, or special requests require an additional 1–3 business days for artwork setup and production verification.Bulk/Wholesale: Orders exceeding 50 units may require 7–10 business days for processing, contingent on current inventory levels and production capacity.

II. Logistics Partners & Costs
📦 Shipping Carriers & Reliability

Boysense partners with established, nationally recognized carriers to ensure the dependable transport of your goods:
USPS (United States Postal Service)
FedEx
UPS
DHL (Available for designated regions and expedited service levels.)

💵 Shipping Costs:
A standardized flat rate shipping fee of $6.99 USD is applied to all domestic orders.

🚫 Non-Serviceable Locations:
Due to logistical constraints and carrier limitations, we are currently unable to fulfill and ship orders to the following destinations:
Alaska and Hawaii
All U.S. Territories (e.g., Guam, Puerto Rico, American Samoa)
P.O. Boxes
APO/FPO/DPO military mail addresses
Note: We are continuously evaluating logistics solutions to expand our shipping coverage and apologize for any inconvenience.

III. Tracking, Holidays, and Accountability
📍 Tracking Information ProtocolIssuance: Upon formal dispatch of the order, a tracking number will be generated and distributed to the customer’s registered email address (or via SMS if opted in).

Activation: Customers must allow 24 to 48 hours for the carrier’s system to fully update and reflect the tracking information after receiving the notification.

🗓️ Holiday & Peak Season Adjustments
Anticipation of Delays: During major holidays (e.g., Thanksgiving, Christmas, New Year’s) and defined peak periods, both our processing times and the carrier’s transit times are subject to delays due to significant courier congestion and order volume.

Recommended Buffer: To ensure arrival by a critical date, it is strongly recommended that orders be placed 2–3 weeks prior to any major holiday or national event.

Thank you for selecting Boysense. Your adherence to these defined terms facilitates an efficient and predictable service environment. For any specific inquiries regarding the shipment of your processed order, please contact our support team.