Shipping Policy

Store Name: Boysense
Address: 4353 East De Ora Way, Long Beach, CA 90815, United States
Owner: Julius Taganas
Support Email: support@boysense.com

1. Order Processing Time

Before your order is shipped, our team carefully verifies details, inspects product quality, and ensures secure packaging.

Standard Processing: 2–5 business days.
Business Days: Monday through Saturday (excluding Sundays and U.S. federal holidays).
Order Cut-off: Orders placed after 7:00 PM EST will begin processing on the following business day.
Custom & Bulk Orders:
- Customized Items: Please allow an additional 1–3 business days for personalized designs.
- Bulk Orders (50+ units): Processing may take 7–10 business days depending on production capacity.

2. Delivery Timelines

Once processed, your package is handed over to our trusted carriers (USPS, UPS, FedEx, or DHL).

Standard U.S. Delivery: 5–12 business days.
Peak Seasons: During holidays (Black Friday, Christmas, etc.), carrier delays may occur. We recommend placing gift orders 2–3 weeks in advance to ensure timely arrival.

3. Shipping Costs

We offer a simple, predictable shipping rate for all domestic orders:

Flat-Rate Shipping: $6.99 USD

4. Shipping Restrictions

Due to logistical constraints, we currently do not ship to:

Alaska and Hawaii.
U.S. Territories (Guam, Puerto Rico, American Samoa).
P.O. Boxes.
Military Addresses (APO/FPO/DPO).

5. Tracking Your Order

Once your order ships, you will receive a Tracking Number via email or SMS.
Please allow 24–48 hours for the tracking information to update in the carrier's system.